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Privacy Policy

Privacy statement and permission for data use on www.taft.nl

Taft New Dimension BV
Slotwerweg 303D
1171 VC Badhoevedorp
KVK : 63240831
BTW : NL8551.51.353.B.01

Privacy is a question of trust, we attach importance to your trust. We respect your privacy and personal privacy. That is why we comply with the legal provisions when processing your personal data. We want to inform you about the data that we have registered and used and ask you for your permission for certain forms of data use. In the first part we inform you about the registration and use of your data in the context of website visits and possible orders. Insofar as you have explicitly granted us permission for the commercial use of data (newsletter, offers from third parties, etc.) or for other forms of data use, you will find further information in the second part about the scope of this and the possibilities for objection. You can visit our online store and browse around without having to provide personal details, unless you log in with your username and password. You can print or save this document using the standard functions of your Internet program or browser (for example, by selecting "File" and then "Save as ...").

Taft Shoes sells accessories and shoes for women, men and children. We sell our range through our app, webshop and stores. We process privacy-sensitive information, also known as personal data. In some cases we work together with other organizations or companies

We think it is very important that personal data is handled with care. Personal data are therefore carefully processed and secured by us. We adhere to the requirements of the privacy legislation. That means for example that we:

- clearly state for what purposes we process personal data. We do this through this privacy statement;
- restrict the collection of personal data to only the personal data necessary for the purposes for which they are processed;
- not to pass on your details to third parties, unless this is necessary to be able to process payments, or if we are legally obliged to do so.;
- when we share your data, make agreements with third parties to ensure that they are not used for other purposes;
- take appropriate security measures to protect your personal data and also requirements of parties that process personal data on our instructions;
- respect your right to provide your personal data for inspection, correct or delete.

If you wish to contact us as a result of this privacy statement, you can do so through the contact details below.

Telephone020 - 6593444
 Monday - Friday from 9.00 till 17:00
E-mailVia the contact form on our website
By the AppChat (Mid June 2018)
 Monday - Friday from 9.00 till 17:00
PostTaft Shoes, Klantenservice
 Sloterweg 303D, 1171 VC Badhoevedorp, Holland

1. General data registration and general use

1.1 Data recording and use

a. Order: Your data will be registered, stored (your data will remain stored until you delete your data yourself or ask us to remove your data) and processed by us with a view to the settlement of your order and any subsequent warranty as well as with a view to our service. When processing your order, the service providers (transporters, logistics companies, mailchimp, ingenico, cash register supplier, webshop supplier and banks) engaged by us receive the necessary information. When ordering products and services, we need your correct address details. Your telephone number is only used for questions. We need your e-mail address to confirm your order and to be able to communicate with you. We also use it for identification (customer login). You will also receive an order confirmation via this address. If we have the date of birth we only use this for your birthday.

b. Customer login: Your concrete order data are stored by us, but cannot be requested directly from us for security reasons. Every customer who registers for this, however, gets direct access from us by means of a password. This allows you to consult information about your placed, open and recently sent orders as well as manage your address details, bonus points and the newsletter. The customer undertakes to treat the personal access data confidentially and not to make it available to unauthorized third parties. We are not liable for unauthorized use of passwords, unless the abuse is attributable to us. By My Account you can cancel yoyur account.

c. Advertising purposes: We use your data for advertising purposes, that is, for information about products from our range. We only use e-mail advertising, to the extent that this is permitted by law or in so far as you have explicitly authorized us to do so. d. Other data registration and other use: Of course we also use your personal data to comply with applicable laws and regulations.

e. Market and customer satisfaction survey: Your data can also be used for our market and customer satisfaction surveys. Obviously, we use this data anonymously and for statistical purposes by the company Taft New Dimension B.V. You can close the questionnaire at any time. We would also like to point out that your answers will not be distributed to third parties or made public. The input of your e-mail address is only necessary when you participate in a giveaway. We will never store your answers together with your e-mail address.

2. Personal Data
Depending on the services and functionalities that you use on our webshop and app, we may process the following personal data from you:
- name
- e-mail
- birthday
- username
- data of your purchases
- sex
- information that you enter yourself in an open field, such as a forum post or a message in the contact form
- login data
- interests
- clientnumber
- address
- data of your membership for Taft Friends
- technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your surfing behavior on our website
- phonenumber

3. Purposes
We process the above data for one or more of the following purposes (depending on which services or functionalities you use);
- to offer you the possibility to order articles via our webshop and to make use of all functionalities and services on the webshop and app.
- to process your order and inform you about its progress.
- to process your registration for our membership, shoebook, Taft panel or other services (mid June 2018).
- to inform you which items you have purchased at the moment and in which size, brand and color.
- to register and process your bonus points.
- to communicate with you by sending electronic newsletters and / or mail.
- to offer your personalized ads and content on our Taft Shoes webshop and app.
- to send your personalized newsletters based on your interests.
- to process your data for possible participation in competitions and other actions, so that we can reach you when you have won something and can improve our services.
- to answer your questions or to handle your complaints via social media, e-mail, by mail or by telephone.
- to improve our webshop and app.

4. Provision to third parties
We pass on the information provided by you to third parties, if this is necessary for the delivery of the products ordered by you, or services requested. For example, we use a third party for the settlement of the payments in our webshop and we pass on your details to the mail deliverer to deliver the order to you. The data is processed in our cash register system that has a link with our webshop. The details of the app are processed via Amazon.

When we provide your data to a third party, we provide, among other things (with an agreement), that your data will not be used for other purposes. We also agree that your data will be deleted as soon as they are no longer needed.

Furthermore, we will not provide the information provided by you to other parties, unless this is legally required or permitted. For example, it is possible that the police will request information from us in the context of fraud investigations. In that case, we are legally obliged to provide this information.

5. Profiling and cookies
We combine your personal data from different sources (such as the data from your account and your purchases in our webshop) with each other, in order to offer you the best online experience. In addition, we combine this data with the data you have left via:
- www.taft.nl
- the store
- app (mid June 2018)
- third parties such as via social media, coupons via restaurants, among others

By combining your data, we can offer personalized offers and personalized content that match your interests and purchase history. We can also personalize our newsletter in this way for you. In this way we can make better and more targeted offers.

We use cookies when collecting and combining your data. Would you like to know more about cookies? Then read our cookie statement.

6. Secure and store

We take appropriate security measures to limit abuse of and unauthorized access to your personal data. In this way we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are checked regularly.

We do not store the data longer than necessary. This means that we keep the data as long as necessary to deliver the service you have requested. With the exception of this, the data that we have to keep longer because the law obliges us to do so.

7. Third party websites
This statement does not apply to websites of third parties that are connected to our website by means of links. We can not guarantee that these websites handle your personal data in a reliable or secure manner. Always read the privacy statement of this website before using the relevant website, for more information about how they handle your data.

8. Minors
If you are 16 or younger, you need permission from your parents or legal representatives to order articles on our webshop and app.

9. Changes to this privacy statement
We may change this privacy statement from time to time. Changes will be published on our website. We never use your information without permission for other purposes.

It is therefore advisable to consult this privacy statement regularly, so that you are aware of these changes.

10. Access and change your data
If you have an account you can log in to see and change your data. You can also contact Taft Shoes customer service via the following details:.

Telephone020 - 6593444
 Monday - Friday from 9.00 till 17:00
E-mailVia the contact form on our website
By the AppChat (Mid June 2018)
 Monday - Friday from 9.00 till 17:00
PostTaft Shoes, Klantenservice
 Sloterweg 303D, 1171 VC Badhoevedorp, Holland

In order to prevent misuse, we ask you to adequately identify you by means of a written request for inspection, by sending a copy of a valid proof of identity. Do not forget to hide your BSN and your passport photo on the copy. For example, you can use the Copy ID app for this.

11. Personal Data Authority
Of course we will gladly help you further if you have complaints about the processing of your personal data. Should you nevertheless not come out with us, then you also have the right under the privacy legislation to file a complaint with the privacy guard, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this.

12. Entry into force
This (renewed) privacy statement came into effect on 30 April 2018.

Read more:
- Cookie policy
- Terms and Conditions

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